HELP & GUIDANCE

Frequently Asked Questions

Quick answers about ordering, delivery, privacy and returns.

Is packaging discreet?

We use discreet outer packaging wherever operationally possible and avoid unnecessary product details on the outside of the parcel.

How do I track an order?

Where tracking is available, details are sent after the parcel has been handed to the carrier. Tracking may take time to update after a label is created.

Can intimate products be returned?

For hygiene and safety reasons, some intimate products cannot be returned after seals or protective packaging have been opened, except where mandatory rights apply to faulty or misdescribed goods. See our Returns & Refunds page for details.

How can I contact support?

Email contact@angels2demons.com and include your order number when relevant.

Do I need to be an adult to order?

Yes. Customers must meet the legal age requirement that applies in their location. See our Age Policy.